Late Policy: Client must reschedule if more than 10 minutes late. No exceptions.
No Call/ No Shows: 50% of the appointment fee will be charged to the card on file. Client will be banned from booking new appointments going forward.
Deposits/Consultation Fees: All deposits and booking fees are NON-REFUNDABLE and NON-TRANSFERABLE. No exceptions.
Cancellation Policy: At least a 24 hour notice when cancelling or rescheduling an appointment is required. Failure to provide at least a 24 hour notice will be subject to 50% of appointment fee.
Refund Policy: Absolutely no refunds are given. Client must make stylist aware of any problems or complaints within 24 hours after appointment time.
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"ENHANCING YOUR NATURAL BEAUTY" - KIRSTEN IMANI
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