Privacy policy

Last updated: November 6, 2026

Kirsten Imani Hair LLC ("Kirsten Imani Hair," "we," "us" or "our") operates this website, KI Studios and KI Hair, our online store. This Privacy Policy explains what personal information we collect when you visit our website, reserve an appointment, enroll in a KI Academy class, join our lists or shop with us, and how we use and protect it.

Information We Collect

  • Contact information: your name, email address, phone number and social media handle.
  • Appointment and consultation details: information you share in our consultation questionnaire, travel inquiry or reservation forms, such as your hair history, hair goals, sensitivities, event details, preferred dates and the photos of your hair you send us.
  • Order information: your billing and shipping address and the products you purchase. Payments are processed by our payment providers (such as Shopify and Square). We do not store your full card number.
  • Class and list sign-ups: information you provide when you join a waitlist, a KI Academy class list, the KI Insider list or a shop notification list.
  • Device and usage information: information collected automatically when you use our website, such as your browser, device, IP address and pages viewed, collected through cookies and similar technologies.

How We Use Your Information

  • To schedule, prepare for and provide your appointments, consultations, classes and travel services.
  • To process and ship your orders and handle exchanges.
  • To communicate with you about your reservations, orders and questions.
  • To send you emails or text messages about news, offers and availability when you have agreed to receive them.
  • To maintain, secure and improve our website and services.
  • To comply with legal obligations and protect our rights.

The hair photos you send are used only to plan your service. We will not post photos of you or your hair without your permission.

How We Share Your Information

We do not sell your personal information. We share it only with service providers that help us run our business, such as Shopify (website and online store), Square (appointments and payments), Klaviyo (email and text messages), Google (email) and shipping carriers, and only as needed for them to provide their services. We may also share information when required by law or to protect our rights.

Email And Text Messages

You can unsubscribe from our emails at any time using the link at the bottom of any email. If you have agreed to receive text messages, you can reply STOP to opt out. Message and data rates may apply. We will still send messages related to your reservations or orders.

Cookies

Our website uses cookies to keep the site working, remember your preferences and understand how the site is used. You can control cookies through your browser settings. Disabling cookies may affect how some parts of the site work.

Keeping Your Information

We keep your information only as long as needed for the purposes described above, including keeping records of your services and orders, or as required by law.

Your Choices And Rights

Depending on where you live, you may have the right to access, correct or delete the personal information we hold about you, or to opt out of certain uses. To make a request, contact us using the information below. We will respond as required by applicable law.

Security

We use reasonable measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Children

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13.

Third-Party Links

Our website may link to other websites, such as our Amazon storefront or social media. Their privacy practices are governed by their own policies.

Changes To This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new "Last updated" date.

Contact Us

Kirsten Imani Hair LLC
1135 W Chicago Ave, STE #1E, Chicago, IL 60642
Email: info@kirstenimanihair.com
Orders: orders@shopkihair.com
Text: 312.929.8904